KARMAN AUTO
PORTLAND OREGON
PHOENIX ARIZONA Closed for Summer
We’re open Monday – Friday, 10 a.m. – 7:00 p.m. PST
Call or Text to 503 481-6575
Order Status and Tracking Information for Existing Customers
Order Status and Tracking Information for Existing Customers
To provide the best service and streamline your experience with Karman Auto, we have created an easy way for you to check the status of your order and track your shipped parts without needing to call or email us.
How to Check Your Order Status:
- Click Here: Order Status and Tracking
- Enter Your Order Number: You will find this number in your confirmation email received after placing your order.
- Enter Your Email Address: Use the email address you provided when placing the order.
- Check Your Status: You will be able to see the current status of your order, including processing, received, and shipped statuses.
Tracking Your Shipped Parts:
If you have already sent your parts to us for service, please use your shipping carrier’s tracking tool to confirm that we have received your package. This will help ensure your parts are in transit and received before you contact us.
Important Notes:
- Order Number and Email Required: Make sure you have your order number and the email address used during the order handy to check the status.
- Confirm Receipt Before Contacting: Please verify through your shipping carrier’s tracking tool that we have received your package before reaching out to us. This will save time and provide immediate answers regarding the delivery status of your parts.
By following these steps, you can quickly and easily find the information you need about your order and shipped parts, allowing us to serve you more efficiently and reduce unnecessary delays.
Thank you for choosing Karman Auto!
Frequently Asked Questions
Please read our FAQ before sending us a message.
You can add any item to cart and it will automatically calculate the price for you. Typically small items cost about $9.99 to ship and going up to $39.99 for bigger packages.
We accept :
Debit or Credit.
PayPal.
Cashiers check or Money order.
We use USPS priority mail shipping back to you usually take from 2 days to 5 days depending on where you live.
For customers wanting expedited shipping service we offer the ability to prepay for expedited return shipping and we ask that you include a note specifying this.
( THE RETURN SHIPPING THAT WE CHARGE ON OUR WEBSITE WILL NOT BE REFUNDED IT WILL BE USED TOWARD THE HANDLING CHARGE AS WE WILL HAVE TO DROP OFF THE MAIL AT THE DESIRED LOCATION)
SSL Certificates secure all of your data as it is passed from your browser to the website’s server more info can be found here
Print your receipt or write down the order number pack your part and ship it to:
Address Provided on Your Receipt.
We will email you invoices, status on your order and tracking.
You will be able to print your receipt after you place the order.
You can also log in with you registered password and check tracking and print invoices.
Information for Future Customers
Before sending us an email or text regarding your part, please provide the following information to ensure we can assist you effectively:
- Part Number: Include the specific part number of the component you need help with.
- Year, Make, and Model: Provide the year, make, and model of your vehicle.
- Your Questions and Request: Clearly state what you are looking to get done or any specific questions you have.
Example Email/Text Format:
- Subject: Service Request for [Part Name]
- Body:
- Part Number: [Your Part Number]
- Vehicle Year: [Year]
- Vehicle Make: [Make]
- Vehicle Model: [Model]
- Description of Service Needed: [e.g., “ECU reprogramming”, “Instrument cluster repair”, etc.]
- Specific Questions: [Any specific questions you have]
By providing this information upfront, we can quickly determine if we can service your part and provide you with the most accurate and timely response.
Thank you for considering Karman Auto for your automotive electrical needs!