Return & Refund Policy
Returns on PARTS:
Thanks for shopping at KARMANAUTO.COM. If you are not entirely satisfied with your purchase, we’re here to help. Returns on PARTS ONLY You have 21 calendar days to return an item from the date you received it. To be eligible for a return, your item must be unused and in the same condition that you received it. Your item must be in the original packaging. Your item needs to have the receipt or proof of purchase.
Returns or Refunds on service:
NO refunds on service performed by Karman Auto.
Diagnose your vehicle:
Prior to purchasing our service, accurately identify and understand the issues affecting your vehicle.
Assess donor parts: Ensure that the donor parts you plan to send us are in good working condition.
Agree to terms: By clicking “Accept Terms” during the purchase process, you confirm that you have performed the necessary diagnosis and that the parts you are providing are functioning properly.
Our service is performed by experienced technicians who have expertise in handling various automotive modules and repairs.
Precise handling of modules: We save all original and donor module files, ensuring that the integrity and functionality of the repaired parts are maintained.
If you have any doubts or are unsatisfied with our service, we are more than happy to reevaluate and take another look at the repaired parts.
Once we receive your item, we will inspect it and notify you that we have received your returned item. We will immediately notify you on the status of your refund after inspecting the item. If your return is approved, we will initiate a refund to your credit card (or original method of payment). You will receive the credit within a certain amount of days, depending on your card issuer’s policies.
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are nonrefundable. If you receive a refund, the cost of return shipping will be deducted from your refund
If you have any questions on how to return your item to us, contact us
25% RESTOCKING FEE ON ANY RETURN ORDER.